Worktop replacement in Woolwich Dockyard

Yes. Woolwich Dockyard is on the patch, and the postcodes we work here are SE18. It is run from the New Malden side, covering South West London & Surrey. A free-parking street with cars both sides can still leave the van forty metres away, and that distance is carry, not driving. Waste is the part people forget: the old laminate or tired granite has to be walked back to the van and it does not get lighter. The waste run is planned, not improvised. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

A two-up two-down has a kitchen that was never designed to be one, so the run is short, the ceiling is low and every millimetre of depth gets argued over. Lath-and-plaster and bowed brickwork mean we template for scribes rather than straight cuts, and each piece is offered up and eased in rather than dropped straight down. What is under the old top is the real question. Expect to work around a wall-hung combi and a back door — usable run is often a metre shorter than the room suggests.

Narrow streets running down toward the river with parking on both sides and a couple of routes severed by the rail line; short carries, but rarely anywhere legal to stop for long. Communal stairs get boarded and the handrail padded, and we walk the route with a tape before the first piece leaves the van. Worth remembering that the old tops have to come out the way the new ones come in, and a laminate run is easier to remove in one length than to carry in one. It sets what the day actually looks like. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop fabrication. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. Sound carcasses or it does not go ahead. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A plumber either side of us.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

A boxed soil stack or service riser in the corner of a run eats into the worktop depth and has to be scribed around rather than cut square. We would rather find it at template than on the morning, which is why the templater looks behind the units. Found at template, not on fit day. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. Consent for the work sits with the freeholder or the managing body, and getting it in writing first avoids a crew arriving to a locked door. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Units kept, surface changed.