Worktop replacement in Well Hall

Yes. Well Hall is on the patch, and the postcodes we work here are SE9. It is run from the New Malden side, covering South West London & Surrey. On a street with no restrictions the constraint is other residents rather than a warden, so it is worth putting a cone or a car out early. We stage the strip-out so the old tops leave in one trip rather than trickling out across the afternoon. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

There is usually a shared rear alley, and whether the gate onto it is unlocked decides whether long pieces come in from the back. The kitchen is normally the original back room with a later side-return or rear extension bolted on, and that helps us: most pieces can go down the side alley and in through the back door in one length, so we can avoid joins that a front-door route would force. What is under the old top is the real question. Nothing on this estate is a standard depth or a standard angle — template everything and assume no repeat pieces between houses.

A conservation area of narrow lanes, grass verges you should not drive across and very few dropped kerbs; parking is on-street and often a fair distance from the house. Where the van stands level with the front of the house a piece gets handled twice instead of five times, and stone breaks on handling rather than on the road. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. It sets what the day actually looks like. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

It is one of the three we do most here, behind worktop templating. Same template visit, same workshop, same installers either way. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A plumber either side of us. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

Galley runs are usually short enough to come out of a single slab, so the material band you choose does more to the total than the room shape does. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a run finishes into a reveal, the depth of that reveal is taken at worktop height and nowhere else. We would rather find it at template than on the morning, which is why the templater looks behind the units. It is the usual surprise, and it is a known one. Unlock the side gate and clear the alley of bins, bikes and pots, and arrange a plumber for the sink and an electrician if the hob is hard-wired. An owner living in the house makes the decisions and lives with them, so the specification tends to go towards the material rather than towards the lowest total. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Plumber either side of us.