Worktop replacement in Swiss Cottage

Yes. Swiss Cottage is on the patch, and the postcodes we work here are NW3, NW6. It is run from the Watford side, covering Hertfordshire & North London. Where the frontage is a clearway the unload happens away from the door and the carry gets longer, which is a crew and time question rather than a stone one. Waste is the part people forget: the old laminate or tired granite has to be walked back to the van and it does not get lighter. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The original kitchen was a small service room, so what is there now is a knock-through and the junction between the two floors is rarely level. A mansion block is a logistics job before it is a stone job. What is under the old top is the real question. Interwar block kitchens sit on a solid concrete floor with a boxed-in soil stack in the corner, so allow for a notch and a scribe rather than assuming a clean 90-degree return.

Finchley Road is a red route with no stopping, so loading happens on the side streets under a Monday to Friday CPZ. Most blocks have a lift, but the older 1930s cars are small and shallow and a 3m slab will not stand up inside one. The lift has to be booked and blanketed before anything moves, and that booking needs to cover the old tops coming out as well as the new stone going in. With no room to turn, the old top gets cut up in the kitchen instead, which is dusty work and needs the room emptied first. The strip-out is planned around it. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop splashbacks & upstands. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. The carcasses have to be sound, because stone is several times the weight of what is coming off. Sound carcasses or it does not go ahead. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. Sound carcasses or it does not go ahead.

Galley runs are usually short enough to come out of a single slab, so the material band you choose does more to the total than the room shape does. Old laminate has often been holding a run square for years, and taking it off shows what the units were really doing. Height change is checked before we cut. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Boxing is rarely the same depth at worktop height as it is at floor level, so measuring it low down is the usual reason a top will not sit back. We would rather find it at template than on the morning, which is why the templater looks behind the units. The laminate has been covering it up. Get the managing agent's or freeholder's approval and the permitted hours confirmed beforehand, and agree with the porter who protects the communal carpet, stonework and lift. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Sound carcasses are the condition.