Worktop replacement in St Paul's Cray

Yes. St Paul's Cray is on the patch, and the postcodes we work here are BR5. It is run from the New Malden side, covering South West London & Surrey. Where the van can pull up level with the gate the pieces are handled the fewest times, which is what actually protects them. Waste is the part people forget: the old laminate or tired granite has to be walked back to the van and it does not get lighter. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Walls are dense in-situ concrete or blockwork with a thin skim, which will not be chased back and will not take a plasterboard fixing. The plaster is bonded straight onto the concrete, so the bottom course of tiles tends to bring plaster with it when the old top comes off, leaving a rough band behind the upstand. Sound carcasses are the one condition. Existing base units on this stock are often out of level by 10mm or more, so we shim and check with a laser before setting down, otherwise the joint opens up.

Wide estate roads and space to park, but long shared footpaths from the road to individual front doors and a lot of properties with only a pedestrian gate. The side passage is the measurement that matters, because a piece has to be carried flat down it and then turned in at the back door, and the turn is always tighter than the passage. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. It sets what the day actually looks like. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop splashbacks & upstands. A worktop replacement between tenancies is a single-day job by design, because the flat is not earning while it is empty. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. Sound carcasses or it does not go ahead. Where kitchens turn over between tenancies the priority is a surface that survives a decade of being treated as a chopping board. The carcasses have to be sound, because stone is several times the weight of what is coming off. Sound carcasses or it does not go ahead.

Two parallel runs with a walkway between them is the most efficient shape there is on a slab, because both pieces nest as straight lengths with almost no waste. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Height change is checked before we cut. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Level has to hold across the whole room rather than along one wall, or a floor that falls end to end shows as a step where two pieces meet. We would rather find it at template than on the morning, which is why the templater looks behind the units. Found at template, not on fit day. Sort a parking bay or permit near the entrance, confirm the lift is in service and get us the door codes, and tell us about any asbestos survey on the flat before we start stripping out. Managed stock usually comes with its own rules about working hours, waste, and who is allowed on site. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Units kept, surface changed.