Splashbacks and upstands in St Katharine Docks

Yes. St Katharine Docks is on the patch, and the postcodes we work here are E1W. It is run from the Essex side, covering Essex & East London. On a street with no restrictions the constraint is other residents rather than a warden, so it is worth putting a cone or a car out early. Panels come off the van in one trip where possible, since a tall piece handled repeatedly is a piece asking to be chipped. That is why they are crated the way they are. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Low-rise blocks are three or four storeys with a single stair and no lift, so pieces go up on edge and the half-landing sets the maximum length. That suits a full-height piece, because a large flat panel bonded across its back is more stable on concrete than a run of small tiles ever was. The wall makes that decision, not the brochure. Barrier and dwell-time limits mean the slab comes off the van in one go, so the crew and the route need to be sorted before it arrives.

The estate is privately managed with barrier-controlled vehicle entry, so the van needs booking in and a time-limited pass to reach the block door. Once inside it is a flat, level route across paved quayside, but lifts are small 1970s cars and some blocks route deliveries through a basement service corridor. Sign-in at the gate, a permit on the dash and a named contact are usually wanted before anything comes off the van. Splashback panels are lighter than a worktop and far more awkward, because a tall thin piece has to be carried on edge and cannot be tilted to clear a turn. That is agreed at template, not on fitting day. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Not particularly, and it would be easy to pretend otherwise. What the research on this patch actually lists is worktop replacement, worktop installation and worktop templating. That is a statement about the local housing rather than about the work. It is quoted, cut and fitted exactly the same way here as anywhere else on the patch. Landlord work is scheduled around void periods, so the whole thing is a fixed window and the template date matters as much as the fitting date. Ordered later from a different batch, the match is not reliable exactly where the pieces meet. Same batch, same run, same day. A worktop replacement between tenancies is a single-day job by design, because the flat is not earning while it is empty. Splashbacks and upstands are cut from the same slab run at the same time, which is the only way the batch actually matches. Same batch, same run, same day.

The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. Long runs almost never take a single panel, so the joint positions want agreeing before anything is templated. Corners get their own pieces. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

A notch around a boxed stack is machined with a radius at the internal corner, because a square inside corner there is exactly where a top will crack. A tall panel that fits at the worktop will stand off the wall at the top unless the wall is dubbed out or the panel is scribed. An upstand rides what a panel exposes. Any surface trunking or conduit has to be rerouted or accepted and boxed before templating, because the stone cannot be scribed around a live conduit on site. A street with houses in single occupation next to the same houses cut into flats produces two completely different jobs from the same elevation. A 100mm upstand is the low-maintenance answer, and full-height stone is the one that has to be committed to early. Decided before fabrication, not after.