Worktop templating in Royal Albert Wharf

Yes. Royal Albert Wharf is on the patch, and the postcodes we work here are E16. It is run from the Essex side, covering Essex & East London. A free-parking street with cars both sides can still leave the van forty metres away, and that distance is carry, not driving. The templating visit needs somewhere to stop for two or three hours, which is a different problem from unloading for twenty minutes. Two hours is the realistic figure. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

A riverside block is a managed building with a booked goods lift, a loading bay and a concierge, and all three have to line up on the same day. New-build rooms are genuinely square, but they are dot-and-dab plasterboard, and the taped internal angle is where it goes wrong - the board bellies at the corner and the run picks up a few millimetres over the last 300mm. No stone is ever cut from a plan. Shared lifts across multiple cores make this a slow building to work in, so allow a longer window than the fit itself needs.

The development sits at the end of a long approach past the dock with limited through-traffic, so allow travel time but expect a clear road at the end of it. Service access is through a courtyard with bollards and a small number of shared lifts serving several cores, which means a booking and often a wait. A car that takes 2.4m on the diagonal will not take a three-metre worktop however it is stood, and there is no trimming it on the landing. Door widths, turn diagonals and any change of level are recorded on the drawing alongside the run dimensions. That is part of what the visit is for. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Not particularly, and it would be easy to pretend otherwise. What the research on this patch actually lists is worktop replacement, worktop installation and worktop splashbacks & upstands. That is a statement about the local housing rather than about the work. It is quoted, cut and fitted exactly the same way here as anywhere else on the patch. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. Two to three hours on site, with the sink, tap and hob physically present. Appliances on site, not on order. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. No stone is ever cut from a plan, which is inconvenient exactly when a programme is tight. Units fitted, fixed and level first.

Peninsulas frequently land on a lightweight partition or on units that were never fixed down, and stone needs proper support under it before it goes on. Join positions and vein direction are marked on the template drawing before it leaves site. The drawing leaves site complete. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Dot-and-dab plasterboard sounds solid and is hollow behind, so anything fixed through it has to hit a dab or a batten rather than a void. The laser plots it as it is, at the exact height the worktop will sit, and the drawing carries that through. Plotted, not estimated. Boards taped or skimmed and finished, units fixed back to the wall and levelled off, and the appliances on site - the wall must be at its final thickness on template day, so no tiler or splashback fitter gets ahead of the worktop. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. The templater needs the sink, tap and hob on site, and a Belfast sink installed at its final height. No stone is cut from a plan.