Worktop replacement in Mawneys

Yes. Mawneys is on the patch, and the postcodes we work here are RM7. It is run from the Essex side, covering Essex & East London. A front drive is the best thing that can happen to a fitting day, because the tail lift comes down within a few metres of the door and nothing is on a clock. Waste is the part people forget: the old laminate or tired granite has to be walked back to the van and it does not get lighter. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The rear wall is usually a single brick thick and has been rendered, patched and re-rendered, so it bows in and out along the length of the run. Lath-and-plaster and bowed brickwork mean we template for scribes rather than straight cuts, and each piece is offered up and eased in rather than dropped straight down. Sound carcasses are the one condition. These back additions have a lot of pipework and old vents in the wall, so we survey behind the units at template — a boxed-in soil pipe kills a run length quickly.

Terraced fronts with almost no off-street parking, narrow roads, and a rear alley on some streets that is too tight and too uneven to be useful for carrying stone. A side gate and a back door mean the stone never goes through the house at all, which keeps the dust and most of the risk outside. Worth remembering that the old tops have to come out the way the new ones come in, and a laminate run is easier to remove in one length than to carry in one. It sets what the day actually looks like. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop installation. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. Old tops out in the morning, new stone down and sealed the same afternoon. A plumber either side of us. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. Going from a 38mm laminate to 20mm or 30mm stone drops the surface, which shows against tiles, a window board and any freestanding appliance. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Anything that has to stay accessible, a stopcock, a gas meter, a riser panel, is marked on the template so the stone is cut around it instead of over it. We would rather find it at template than on the morning, which is why the templater looks behind the units. It is the usual surprise, and it is a known one. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. The same building type can arrive as a careful one-off kitchen or as a fast turnaround, and the honest answer is that they are priced differently. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Plumber either side of us.