Worktop replacement in Hainault

Yes. Hainault is on the patch, and the postcodes we work here are IG6. It is run from the Essex side, covering Essex & East London. Off-street parking means the van stays put all day, so tools, packers and the offcut we would rather have than not are all within reach. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

An ex-council house is solidly built to a standard plan, with the kitchen at the rear and a back door next to it. The plaster is bonded straight onto the concrete, so the bottom course of tiles tends to bring plaster with it when the old top comes off, leaving a rough band behind the upstand. What is under the old top is the real question. Estate houses often have out-of-plumb walls and old plaster on the original scullery side, so we template rather than measure and expect to trim the scribe on site.

Genuinely good access by London standards — verges, open frontages, plenty of hardstanding and unrestricted parking on most of the estate roads, plus rear access paths between blocks. A side gate and a back door mean the stone never goes through the house at all, which keeps the dust and most of the risk outside. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. It sets what the day actually looks like. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop templating. Where kitchens turn over between tenancies the priority is a surface that survives a decade of being treated as a chopping board. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. Where kitchens turn over between tenancies the priority is a surface that survives a decade of being treated as a chopping board. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project.

The free end is what needs deciding early: square edge, mitred apron down the end, or a full waterfall to the floor, and a waterfall is cut in sequence off the same part of the slab. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Walls that bow along their length are the normal condition rather than the exception, and a straight-cut back edge will show a shadow gap at one end and touch at the other. We would rather find it at template than on the morning, which is why the templater looks behind the units. The laminate has been covering it up. Sort a parking bay or permit near the entrance, confirm the lift is in service and get us the door codes, and tell us about any asbestos survey on the flat before we start stripping out. Consent for the work sits with the freeholder or the managing body, and getting it in writing first avoids a crew arriving to a locked door. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Units kept, surface changed.