Worktop replacement in White City

Yes. White City is on the patch, and the postcodes we work here are W12. It is run from the New Malden side, covering South West London & Surrey. A dedicated loading bay or service yard is the easiest arrangement in a managed building, provided the slot is booked and someone has the key to the shutter. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. The waste run is planned, not improvised. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Entry-phone access, a booked lift and a parking bay near the entrance all have to be arranged before a date is confirmed. The plaster is bonded straight onto the concrete, so the bottom course of tiles tends to bring plaster with it when the old top comes off, leaving a rough band behind the upstand. What is under the old top is the real question. On the 1930s decks the wind will catch a slab on edge above the third floor, so carry it flat to the door and stand it up inside.

The older blocks are balcony access, which means the last leg is an open external walkway with a handrail on one side and front doors on the other - a slab on edge has to be walked, not wheeled, and wind on the upper decks is a genuine factor. New towers are the opposite: booked bay, goods lift, protection kit, and a security desk that will not let you past without a sign-in. Where the lift will not take the longest run we design a join in rather than gamble, because a piece that will not go up has to go back on the van. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. It sets what the day actually looks like. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop fabrication. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Old tops out in the morning, new stone down and sealed the same afternoon. A day, not a project. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. Sound carcasses or it does not go ahead.

An island is a single visible piece with four finished edges and no wall to hide against, so it is the piece the whole kitchen is judged on. Going from a 38mm laminate to 20mm or 30mm stone drops the surface, which shows against tiles, a window board and any freestanding appliance. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Alcove pieces get cut oversize on both scribe edges, with the true wall angles carried on the template drawing rather than assumed. We would rather find it at template than on the morning, which is why the templater looks behind the units. Found at template, not on fit day. Sort a parking bay or permit near the entrance, confirm the lift is in service and get us the door codes, and tell us about any asbestos survey on the flat before we start stripping out. These kitchens tend to be compact and reasonably square, so the fixed template, fabrication and fitting lines are a larger share of the total than the stone is. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Units kept, surface changed.