Splashbacks and upstands in Westcombe Park

Yes. Westcombe Park is on the patch, and the postcodes we work here are SE3, SE10. It is run from the New Malden side, covering South West London & Surrey. A drive that shelves towards the house needs the van chocked and the trolley controlled, since a loaded A-frame gathers speed quickly on a slope. Panels come off the van in one trip where possible, since a tall piece handled repeatedly is a piece asking to be chipped. That is why they are crated the way they are. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The rear wall is usually a single brick thick and has been rendered, patched and re-rendered, so it bows in and out along the length of the run. A 100mm upstand bedded on silicone is the honest answer where the plaster bows, because it rides what a tall panel exposes. Cut from the same slab run as the tops. This is island country — pieces are big and heavy, so check the floor structure and whether the route round the side of the house beats the hallway.

Mostly straightforward: wide front paths, off-street parking on a fair number of plots and gently sloping roads down toward the railway, though streets nearest the station fill with commuter parking through the day. Everything comes through the front door and down the hall, so the tightest point on the route is usually the newel post at the foot of the stairs. It is usually the full-height panels rather than the tops that will not make the turn, and that only shows up when they arrive. Joint positions follow from that. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Not particularly, and it would be easy to pretend otherwise. What the research on this patch actually lists is worktop installation, worktop fabrication and worktop design & quotation. That is a statement about the local housing rather than about the work. It is quoted, cut and fitted exactly the same way here as anywhere else on the patch. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Sockets final before template. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Siliconed to the worktop, never grouted.

If the island is a few hundred millimetres longer than the usable length of a slab, a second slab gets bought to gain that overhang, and the whole slab is paid for rather than the part used. Long runs almost never take a single panel, so the joint positions want agreeing before anything is templated. The joint to the worktop is siliconed, never grouted. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a corner is a couple of degrees off, a mitre cut to a theoretical ninety degrees opens on the wall side and there is no closing it afterwards. A tall panel that fits at the worktop will stand off the wall at the top unless the wall is dubbed out or the panel is scribed. Make the wall good first, or accept the detail. The chimney breast recess must be replastered and fully dry, and the hob and extractor positions fixed, before anyone templates a full-height piece into it. A street with houses in single occupation next to the same houses cut into flats produces two completely different jobs from the same elevation. Full-height panels need the wall made good first, which is another trade and another timescale. Same slab run as the tops.