Worktop templating in Telegraph Hill

Yes. Telegraph Hill is on the patch, and the postcodes we work here are SE14. It is run from the New Malden side, covering South West London & Surrey. Gravel and block paving both look like hard standing and neither takes a loaded trolley, so the run from tail lift to door gets boarded. The templating visit needs somewhere to stop for two or three hours, which is a different problem from unloading for twenty minutes. The templater needs a proper stop, not a pause. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

These kitchens are big rooms with long perimeter runs and an island, so level has to hold across the whole floor rather than along one wall. Long perimeter runs and an island mean level has to hold across the whole room, so the templater sets a single datum and works every run and the island off it rather than levelling each wall in isolation. Recorded as it is, not as it was drawn. A dozen steps up from the pavement then a stair inside is the normal profile here — anything over 2.5m needs three people or a joint.

Some of the steepest streets in the borough, with houses set high above the pavement behind long flights of steps and railings; conservation-area frontages mean no dropped kerbs and permit-only parking. Communal stairs get boarded and the handrail padded, and we walk the route with a tape before the first piece leaves the van. Door widths, turn diagonals and any change of level are recorded on the drawing alongside the run dimensions. It goes on the drawing with the run dimensions. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop fabrication and worktop replacement. A kitchen carved out of a larger room sits under whatever the original plan left behind, so the run frequently ends at a blocked doorway or a boxed-in service. Two to three hours on site, with the sink, tap and hob physically present. Units fitted, fixed and level first. In a converted house the flat entrance and the internal doorway are usually tighter than the communal stairs, and that is easy to overlook. No stone is ever cut from a plan, which is inconvenient exactly when a programme is tight. The room as it is, not as it was drawn.

Two parallel runs with a walkway between them is the most efficient shape there is on a slab, because both pieces nest as straight lengths with almost no waste. A layout templated off one wall instead of one datum will not sit right once all the pieces are down together. Real angles, not plan angles. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

A junction between an original floor and a later extension slab is almost never at the same level, so units carrying a run across it need packing first. One measurement never describes it, which is why a tape reading taken before the visit rarely matches the template. Plotted, not estimated. All runs and the island carcass fixed down and levelled to one datum, with the sink, tap and hob on site - an island cannot be templated while it is still loose or sitting on packers. Where someone is living in the house through the work, the strip-out and the fit are planned so the kitchen is out of use for a day and not a week. A template booked hopefully around another trade is the commonest cause of a wasted visit. Fitted, fixed and level, then we come.