Worktop replacement in Stepney Green

Yes. Stepney Green is on the patch, and the postcodes we work here are E1. It is run from the Essex side, covering Essex & East London. Where the van can pull up level with the gate the pieces are handled the fewest times, which is what actually protects them. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. The waste run is planned, not improvised. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Rooms are tall with deep window reveals, and a run finishing into a reveal is templated to it rather than assumed square. Lath-and-plaster and bowed brickwork mean we template for scribes rather than straight cuts, and each piece is offered up and eased in rather than dropped straight down. Sound carcasses are the one condition. Old masonry walls bow and the chimney breast is never plumb, so template on the finished plaster and expect deep scribes on both ends of the run.

Several of the older houses are listed or in a conservation area, so scaffolding, hoisting and any external route need agreeing in advance. Front steps up to a raised entrance and a narrow original hallway mean a slab has to come in on edge and turn at the stair foot. Hoisting is planned at quote stage or not at all, because the crew, the equipment and the permissions are three separate bookings. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. It sets what the day actually looks like. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Not particularly, and it would be easy to pretend otherwise. What the research on this patch actually lists is worktop templating, worktop design & quotation and worktop fabrication. That is a statement about the local housing rather than about the work. It is quoted, cut and fitted exactly the same way here as anywhere else on the patch. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. Old tops out in the morning, new stone down and sealed the same afternoon. A plumber either side of us. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. Going from a 38mm laminate to 20mm or 30mm stone drops the surface, which shows against tiles, a window board and any freestanding appliance. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a breast interrupts a long wall the join can often go there, so it reads as a natural break rather than a line in the middle of a worktop. We would rather find it at template than on the morning, which is why the templater looks behind the units. It is the usual surprise, and it is a known one. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. The same building type can arrive as a careful one-off kitchen or as a fast turnaround, and the honest answer is that they are priced differently. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Plumber either side of us.