Worktop replacement in Roxbourne

Yes. Roxbourne is on the patch, and the postcodes we work here are HA2. It is run from the Watford side, covering Hertfordshire & North London. Gravel and block paving both look like hard standing and neither takes a loaded trolley, so the run from tail lift to door gets boarded. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Walls are dense block or in-situ concrete with a bonded plaster, so the bottom course of tiles brings plaster with it when the old top comes off. The plaster is bonded straight onto the concrete, so the bottom course of tiles tends to bring plaster with it when the old top comes off, leaving a rough band behind the upstand. Sound carcasses are the one condition. Uniform stock means a template from one house nearly fits the next, but never assume it, because 1930s builders varied the back-door corner by an inch or two.

Uniform estate roads with drives on many houses and consistent side gate widths, which makes access predictable; maisonette blocks need a shared external stair and a two-person lift up. Rear access usually lets us fit longer pieces whole, so the join count ends up decided by the slab rather than by the building. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. That is agreed before a plumber is booked. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop installation. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. The carcasses have to be sound, because stone is several times the weight of what is coming off. A plumber either side of us.

Where the return runs into a wall that is out of square, the corner is templated as the angle it really is rather than as ninety degrees. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

A boxed soil stack or service riser in the corner of a run eats into the worktop depth and has to be scribed around rather than cut square. The old top has been hiding it, so the first honest look at it happens when the laminate comes off. Found at template, not on fit day. Sort a parking bay or permit near the entrance, confirm the lift is in service and get us the door codes, and tell us about any asbestos survey on the flat before we start stripping out. Where a landlord or housing provider is involved there is a specification to meet and a process to follow, and both are settled before a date is offered. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Plumber either side of us.