Worktop design and quotation in Kew

Yes. Kew is on the patch, and the postcodes we work here are TW9. It is run from the New Malden side, covering South West London & Surrey. A controlled parking zone means either a visitor permit sorted in advance or a suspended bay, and a suspension is applied for days ahead rather than on the morning. Where a bay suspension or a permit is needed, that is a real cost and it goes on the quote instead of appearing later. Nothing here is added after the fact. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The addition wall is half a brick thick in places and has usually had a damp course injected and been re-plastered, which leaves it neither flat nor consistent. The second thing is the carry route: front door, narrow hall, a turn at the stairs and often a step down into the extension, which can mean a piece that would template in one length has to be split to physically get into the room. You see it before you commit to anything. Conservation rules keep the extensions narrow, so the run ends up long and thin - watch the overhang at the return where the wall kicks out.

Conservation area covering most of the streets, so skips and scaffolding are consented and frontages are protected; parking is permit-controlled all day and the level crossing and one-way loops make the approach slow. The van gets close to the door and the stone comes off the tail lift onto a trolley, which is about the shortest carry we ever get. That is why the fitting line on a quote reflects manpower and time rather than square metres. Nothing about it gets estimated after the fact. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

It is one of the three we do most here, behind worktop templating. Same template visit, same workshop, same installers either way. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Comparing quotes only works when they itemise the same things, and this is where the differences usually hide. Itemised, so it can be compared honestly. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. Everything is itemised: material, template, fabrication, fitting, each cut-out and each metre of upstand. Material is the slab only, and it says so.

An island is a single visible piece with four finished edges and no wall to hide against, so it is the piece the whole kitchen is judged on. It is the shape rather than the square metreage that moves the number, which is why two kitchens the same size quote differently. The join count is stated with its reason. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a run finishes into a reveal, the depth of that reveal is taken at worktop height and nowhere else. Send photographs of every corner of the room and it gets priced properly first time. Better on the quote than in a variation. Send us the run lengths, plus photos taken walking from the pavement through the hall to the kitchen so we can see the door widths and the stair turn. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. The quote is written so it can be read by whoever is paying rather than only by whoever is standing in the kitchen. Written to be read by whoever is paying.