Worktop replacement in Ilford

Yes. Ilford is on the patch, and the postcodes we work here are IG1. It is run from the Essex side, covering Essex & East London. Underground loading has a height restriction, and a van with an A-frame on it is taller than the driver remembers. Waste is the part people forget: the old laminate or tired granite has to be walked back to the van and it does not get lighter. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Half-landings mean the back of the house sits at a slightly different level from the front, and a knocked-through kitchen crosses that line. In most Victorian terraces the kitchen sits in the back addition, so you get a narrow galley with one outside wall and nothing square to work off. What is under the old top is the real question. Assume no kerbside parking outside the door — we plan Ilford jobs around a suspension or an early start, and anything over 3m gets checked against the hallway dogleg before it is cut.

Ilford Lane and the roads off Cranbrook Road are permit-controlled and parked solid both sides, so a slab often comes in on foot from a suspended bay round the corner. New-build blocks mean lift access, booked loading bays and a building manager who wants notice in writing. Where the lift will not take the longest run we design a join in rather than gamble, because a piece that will not go up has to go back on the van. With no room to turn, the old top gets cut up in the kitchen instead, which is dusty work and needs the room emptied first. The strip-out is planned around it. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

It is one of the three we do most here, behind worktop templating. Same template visit, same workshop, same installers either way. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A plumber either side of us. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Walls that bow along their length are the normal condition rather than the exception, and a straight-cut back edge will show a shadow gap at one end and touch at the other. We would rather find it at template than on the morning, which is why the templater looks behind the units. It is the usual surprise, and it is a known one. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. An owner living in the house makes the decisions and lives with them, so the specification tends to go towards the material rather than towards the lowest total. A replacement keeps the units and changes the surface, which is the least disruptive way to do this in an occupied property. Plumber either side of us.