Worktop replacement in Custom House

Yes. Custom House is on the patch, and the postcodes we work here are E16. It is run from the Essex side, covering Essex & East London. Bay bookings are usually an hour or two, which is fine for unloading and no use at all as a place to leave the van for a day. We stage the strip-out so the old tops leave in one trip rather than trickling out across the afternoon. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The back door frequently opens straight into the kitchen, which is the best carry route in the house and the one people forget to mention. What catches people out is the junction between the old floor and the extension floor, which is rarely at the same level, so a run carrying across it needs the units packed before stone goes on. Units kept, surface changed, one day. Site hoardings regularly block the road you templated from, so leave a bit of slack in the delivery window for a diverted approach.

Ongoing regeneration means hoardings, closed roads and diverted footways that change month to month, so the route needs checking on the day rather than from a map. Where houses survive there is decent kerb space and level front access, which makes those the straightforward jobs. Where the van stands level with the front of the house a piece gets handled twice instead of five times, and stone breaks on handling rather than on the road. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. That is agreed before a plumber is booked. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop installation. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. Old tops out in the morning, new stone down and sealed the same afternoon. Sound carcasses or it does not go ahead. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The carcasses have to be sound, because stone is several times the weight of what is coming off. Sound carcasses or it does not go ahead.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. Going from a 38mm laminate to 20mm or 30mm stone drops the surface, which shows against tiles, a window board and any freestanding appliance. Height change is checked before we cut. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Alcove pieces get cut oversize on both scribe edges, with the true wall angles carried on the template drawing rather than assumed. This is the commonest reason a replacement turns out to need more than a straight swap. The laminate has been covering it up. Unlock the side gate and clear the alley of bins, bikes and pots, and arrange a plumber for the sink and an electrician if the hob is hard-wired. Where a landlord or housing provider is involved there is a specification to meet and a process to follow, and both are settled before a date is offered. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Sound carcasses are the condition.