Worktop design and quotation in Coombe (Kingston)

Yes. Coombe (Kingston) is on the patch, and the postcodes we work here are KT2. It is run from the New Malden side, covering South West London & Surrey. Gravel and block paving both look like hard standing and neither takes a loaded trolley, so the run from tail lift to door gets boarded. It sits in the fitting line as time on site rather than as anything to do with the stone. Nothing here is added after the fact. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The rear wall is usually a single brick thick and has been rendered, patched and re-rendered, so it bows in and out along the length of the run. The second thing is the carry route: front door, narrow hall, a turn at the stairs and often a step down into the extension, which can mean a piece that would template in one length has to be split to physically get into the room. You see it before you commit to anything. These are drawing-office jobs - book-matched islands, mitred 100mm aprons and full-height panels, so the slab is chosen off the rack before templating.

Private gated estate roads with entry codes and a caretaker, long in-and-out driveways with ample standing, and rear garden access wide enough to bring stone round the outside instead of through the house. Sign-in at the gate, a permit on the dash and a named contact are usually wanted before anything comes off the van. We price the carry from what you tell us about the route, so photographs of the approach are worth more to us than a floor plan. You see that figure before we template, not after. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop fabrication and worktop installation. Extended households run kitchens hard, and that pushes the specification towards granite or sintered stone rather than a light quartz. Comparing quotes only works when they itemise the same things, and this is where the differences usually hide. Material is the slab only, and it says so. A second kitchen or a kitchenette in an annexe is a small job with the same fixed template, fabrication and fitting lines as a large one. That changes what the quote should be compared against, because the shape of the job is not the same as a single family kitchen. Itemised, so it can be compared honestly.

An island is a single visible piece with four finished edges and no wall to hide against, so it is the piece the whole kitchen is judged on. It is the shape rather than the square metreage that moves the number, which is why two kitchens the same size quote differently. Shape first, area second. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Walls that bow along their length are the normal condition rather than the exception, and a straight-cut back edge will show a shadow gap at one end and touch at the other. It is fabrication time rather than material, so it appears on the fabrication line and not in the square metre figure. Photographs are worth more than a plan here. Send us the run lengths, plus photos taken walking from the pavement through the hall to the kitchen so we can see the door widths and the stair turn. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. The quote is written so it can be read by whoever is paying rather than only by whoever is standing in the kitchen. Nothing payable until template.