Worktop replacement in Chelsea Harbour

Yes. Chelsea Harbour is on the patch, and the postcodes we work here are SW10. It is worked on our west London run, along with the rest of Kensington and Chelsea. A dedicated loading bay or service yard is the easiest arrangement in a managed building, provided the slot is booked and someone has the key to the shutter. We stage the strip-out so the old tops leave in one trip rather than trickling out across the afternoon. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

A tower block runs one or two lifts for many floors, so a lift out of service postpones a job rather than making it harder. The plaster is bonded straight onto the concrete, so the bottom course of tiles tends to bring plaster with it when the old top comes off, leaving a rough band behind the upstand. What is under the old top is the real question. Straightforward stone, bureaucratic building - book the goods lift and the bay a week out or you will be standing at the barrier with a full van.

Estate management controls the whole site: security barrier at the entrance, visitor and contractor registration, a designated loading bay and a booked goods lift with a fitted protection kit. Almost everything is above ground on a podium over parking, so there is a long level trolley run from the lift lobby to the flat door, and residents' corridors have carpet that needs boarding. The lift has to be booked and blanketed before anything moves, and that booking needs to cover the old tops coming out as well as the new stone going in. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. The strip-out is planned around it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop fabrication. Where kitchens turn over between tenancies the priority is a surface that survives a decade of being treated as a chopping board. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A plumber either side of us. Quartz suits let property well: no sealing, no annual maintenance, and nothing an incoming tenant has to be told to look after. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

If the island is a few hundred millimetres longer than the usable length of a slab, a second slab gets bought to gain that overhang, and the whole slab is paid for rather than the part used. Old laminate has often been holding a run square for years, and taking it off shows what the units were really doing. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

The returns into a breast recess are the tightest scribes in the room, and they are eased in rather than forced. The old top has been hiding it, so the first honest look at it happens when the laminate comes off. The laminate has been covering it up. Sort a parking bay or permit near the entrance, confirm the lift is in service and get us the door codes, and tell us about any asbestos survey on the flat before we start stripping out. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. A replacement keeps the units and changes the surface, which is the least disruptive way to do this in an occupied property. Sound carcasses are the condition.